Shipping & Returns

At RestoreDoll.com we take great customer service very serious.

At RestoreDoll.com, we strive to provide fast and reliable service, ensuring that every order is shipped within 24-48 hours of receipt. We understand that when you place an order, you expect prompt delivery, and we are committed to fulfilling that expectation. However, please note that our fulfillment center is closed on all major holidays. Whether you're ordering large quantities, small items, or custom blends, we work diligently to process your order quickly. Special requests are also welcomed—we’re here to ensure your complete satisfaction.

RestoreDoll.com offers a wide range of high-quality doll restoration products. We listen to your feedback and continuously expand our selection to support your doll restoration and customization needs. Our KatSilk® Doll Hair comes in over 180 colors, including custom blends. Our KatSilk® Doll Paints are available in more than 60 shades to match vintage dolls, with 40 more shades on the way. We also offer KatSilk® Flocking in over 40 colors, along with other award-winning products. Our goal is to offer a comprehensive selection to meet all of your doll restoration needs.

We work hard to offer the best possible prices, and our investment in automated equipment ensures higher efficiency and quality control. This allows us to keep our prices competitive while maintaining excellent product quality.

Returns are accepted within 30 days for unopened merchandise (excluding custom blends) for store credit. Exchanges are also accepted, except for custom blends.

We ship to all countries, and our shopping cart estimates international shipping costs using the United States Postal Service. In many cases, we can ship internationally for less than the estimated USPS price.

At RestoreDoll.com, we’re committed to your total satisfaction. Every order is handled with care, and we guarantee a great experience every time.

At RestoreDoll.com we deliver our products at the very best price possible. Our shopping cart estimates international shipping costs using the United States Postal Service. We are usually able to ship internationally for a lower price than estimated by USPS.

Contact us at Sales@RestoreDoll.com or call 806-206-5715 9am to 5pm CST.

Please feel free to drop us a line to share your thoughts on the site, all comments welcomed

Sales@RestoreDoll.com

Tyler, Kitty, Sydney, Matt O'neil is a registered trademark of the Tonner Doll Company, Inc. Bratz is a registered trademark of MGA Entertainment. Monster High, Liddle Kiddles, Barbie, Ken, Skipper, Midge, Teresa, etc are registered trademarks of Mattel, Inc. I am not a representative or an employee of Mattel, Inc. or affiliated with Mattel, Inc. in any way. The word Barbie, Fashion Royalty, Poppy Parker, Integrity, Momokois used without authorization and is for reference purposes only.

KatSilk® is a trademark of RestoreDoll.com. A Neffervescent LLC. company.

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